Terms & Conditions cici4d — Malaysia Online Entertainment Platform Rules

By using the cici4d platform in any way — whether browsing the site, registering an account, making a deposit, playing any game, or claiming any bonus — you automatically agree to accept, comply with, and be bound by all rules set out in these Terms & Conditions.

If you disagree with any part of these Terms & Conditions, you are required to stop using the cici4d platform and close your account if you have one. Continued use following any announced changes to the Terms will be considered acceptance of those changes.

To register and use cici4d's services, you must meet the following requirements:

• Aged 21 years and above on the date of registration
• Registering voluntarily in your own personal capacity
• Not appearing on the self-exclusion list of any gambling platform
• Have full legal capacity to enter into a binding agreement
• Not registering on behalf of another person or for any unauthorised commercial purpose

At the point of registration, you are required to provide accurate, truthful, and current information. cici4d reserves the right to request identity verification at any time, including submission of documents such as a national ID, bank statement copy, or proof of address. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.

Each individual is permitted to hold only one (1) cici4d account only. Holding multiple accounts is strictly prohibited and constitutes a serious breach of these Terms. If two or more accounts are found to belong to the same individual, all associated accounts will be closed and all balances and bonuses will be forfeited.

You are solely responsible for:

• Keeping your account username and password confidential
• All activity carried out under your account, whether performed by you or not
• Notify cici4d immediately if you suspect your account has been compromised or accessed without authorisation
• Keeping your personal information up to date and accurate

Cici4d recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and changing it regularly to keep your account secure.

Cici4d accepts deposits and processes withdrawals exclusively through approved Malaysian payment methods. Accepted methods include:

• Touch 'n Go eWallet — instant deposits and withdrawals
• GrabPay — instant deposit
• DuitNow — deposits and withdrawals within 5 minutes
• eWallet Boost — instant deposit
• ShopeePay — instant deposit
• FPX (Maybank2u, CIMB Clicks, Public Bank, etc.) — instant deposits, withdrawals in 15–30 minutes

The minimum deposit limit is RM20 per transaction. The minimum withdrawal amount is RM50. The standard daily withdrawal limit is RM10,000 for regular accounts, with higher limits available for cici4d VIP members.

All withdrawals must be made to the same account or digital wallet used for the deposit. cici4d does not allow withdrawals to third-party accounts. This is a security measure to protect members from fraud.

Cici4d offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the wagering requirements stated in each offer. Members must read and understand the specific terms of each bonus before claiming it.

General terms that apply to all cici4d bonuses:

• Each bonus may only be claimed once per member (based on IC, IP address, phone number, and device)
• The standard wagering requirement is between 10x and 30x the bonus value, depending on the bonus type
• Bonuses must be fulfilled within the specified timeframe (typically 7 to 30 days)
• Withdrawals are not permitted until wagering requirements have been fully met
• Placing bets exceeding 10% of the bonus value in a single round may void the bonus
• Cici4d reserves the right to void bonuses if there is reasonable suspicion of abuse

Cici4d reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice. cici4d's decisions on all bonus-related matters are final.

All games on the cici4d platform — including Live Casino, slots, Table Games, poker, and Sports Betting — are subject to their own specific rules, accessible in the help section of each game.

General rules that apply to all games:

• The outcome of every game is final and indisputable once recorded by the system
• In the event of a technical issue during gameplay, all affected bets will be returned to the player
• Cici4d uses an independently audited RNG (Random Number Generator) to ensure fairness
• Postponed or cancelled football matches: bets will be voided and stakes refunded
• In the event of a dispute over results, cici4d's system records shall serve as the final reference
• Betting limits for each game are clearly stated within the respective game interface

For cici4d Live Casino games, the dealer's decision is final. In the event of an obvious dealer error (such as paying out an incorrect amount), cici4d reserves the right to correct the mistake even after the round has concluded.

Cici4d expects all members to conduct themselves with courtesy and responsibility while using our platform. Any behaviour deemed inappropriate, harmful, or in breach of our rules may result in a warning, suspension, or account closure.

Strictly prohibited conduct on the cici4d platform:

• Using automated software or tools (bots, scripts, etc.) to play or claim bonuses
• Colluding with other players to cheat the system, particularly in poker games
• Exploiting system errors, software bugs, or promotions in ways that were not intended
• Uploading or distributing obscene, inflammatory, or unlawful content on the platform
• Committing any form of financial fraud, including the use of stolen credit cards or false payment information
• Harassing, threatening, or abusing cici4d staff or other members

Cici4d takes member privacy very seriously. All personal data collected — including name, phone number, email, and financial information — is used solely for account management, transaction processing, and service-related communications.

Cici4d will not sell, rent, or disclose your personal information to third parties without your consent, except:

• When required by law or by a directive from a competent authority
• To third-party service providers that assist in platform operations (payment providers, etc.) who are bound by confidentiality agreements
• To prevent fraud or protect the security of the platform and other members

For full details on how we manage your data, please refer to Privacy Policy cici4d.

Cici4d is fully committed to the principles of responsible gaming. We believe entertainment should remain enjoyable and never become a burden to anyone. If you or someone you know is experiencing gambling-related issues, cici4d provides the tools and support needed.

Self-exclusion tools provided by cici4d:

• Daily/Weekly/Monthly Deposit Limits — set a limit on how much you can deposit within a given period
• Loss Limit — cap your maximum loss within a given period
• Session Time Limit — set a reminder or limit on how long you can play in a single session
• Temporary Self-Exclusion — take a break from the platform for 24 hours, 7 days, 30 days, or up to 6 months
• Permanent Self-Exclusion — permanently close your account if needed

To activate any of these tools, log in to your cici4d account and go to the Responsible Gaming section, or contact our customer support team. For more information, visit the Responsible Gaming us.

Cici4d provides its entertainment platform on an "as-is" basis. While we strive to ensure the platform operates without interruption at all times, cici4d is not liable for:

• Loss or damage arising from internet service disruptions beyond cici4d's control
• Losses caused by device failure or the user's internet connection issues
• Any indirect, incidental, or consequential losses arising from the use of the platform
• Actions or omissions by third-party service providers such as banks or payment providers

Cici4d's maximum liability under any circumstances is limited to the amount of funds held in your cici4d account at the time of the incident. cici4d bears no liability for lost winnings or anticipated profits.

You may close your cici4d account at any time by contacting our customer support team. Any valid funds in your account at the time of closure will be returned to you once all eligibility checks have been completed.

Cici4d reserves the right to suspend, restrict, or close your account without prior notice if:

• You breach any provision of these Terms & Conditions
• You are found to have provided false information during registration or the verification process
• There is reasonable suspicion of fraud, money laundering, or other illegal activity
• You own or operate multiple accounts
• Cici4d is required to do so by legal authorities

In cases of account closure due to a violation, cici4d reserves the right to forfeit all bonus balances and winnings obtained through activities that breach the rules. Real money balances (original deposited funds) will be returned upon completion of the investigation, unless they are implicated in fraudulent activity.

Cici4d reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Changes will take effect immediately upon publication on the platform, or on the date specified in the notice of change.

Cici4d will endeavour to notify members of significant changes via:

• In-platform notifications upon login
• Email sent to the address registered on your account
• Banners or notifications on the cici4d homepage

It is your responsibility to review the Terms & Conditions periodically. Continued use of the cici4d platform after any changes are published constitutes your acceptance of and agreement to the updated terms.

For any enquiries regarding these Terms & Conditions, please contact us at support@cici4d.im or via live chat, available 24/7 on the cici4d platform.