At cici4d, we believe every player has the right to know how their data is managed. This document transparently explains what we collect, why we need it, and how we protect it against any threats.
Cici4d uses 256-bit SSL/TLS encryption — the same technology used by Maybank and CIMB to secure online banking transactions. All data transmitted between your device and our servers is fully protected.
Cici4d member data is stored in certified data centres equipped with physical security personnel, biometric access control systems, automated data backup, and round-the-clock real-time intrusion detection systems.
Cici4d fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all collection, processing and storage of your data is carried out in accordance with applicable Malaysian legal requirements.
Cici4d has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not an additional revenue stream for us.
You can access, edit, download, or request deletion of your personal data at any time through your cici4d account settings or by contacting our support team. All requests are processed within 14 business days.
Cici4d's cybersecurity team monitors our systems around the clock to detect any suspicious activity. All unauthorised access attempts are automatically blocked and reported to the relevant authorities.
This Privacy Policy document explains in detail how cici4d collect, use, store and protect your personal information as a member of our platform. cici4d takes this responsibility very seriously, as we understand that your trust is our most valuable asset.
This document is written in Bahasa Melayu so that all Malaysian players can understand it with ease. By using the cici4d platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
This Privacy Policy applies to all products, services, and platforms operated by cici4d, including the main website, mobile app, Live Casino, Sports Betting platform, slots, table games, Poker, and all other components that make up the cici4d ecosystem.
We recognise that privacy is more than a legal obligation — it is a fundamental right of every individual. cici4d was built from the ground up with a privacy by design approach, meaning privacy protection is embedded into every aspect of our platform, not bolted on as an afterthought. Every new feature, every system update and every new process we introduce is first evaluated through the lens of privacy impact.
Cici4d collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data we may collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity | Full name, identity card number (MyKad), date of birth | Mandatory |
| Contact | Phone number, email address | Mandatory |
| Financial | Bank account numbers, Touch 'n Go accounts, GrabPay, DuitNow, transaction records | Mandatory |
| Technical | IP address, device type, operating system, web browser | Automatic |
| Activity | Game records, betting history, login logs | Automatic |
| Preferences | Favourite games, notification settings, language preferences | Preferences |
We never collect sensitive data such as health information, religious beliefs, political views, or biometric data unless specifically required for identity verification purposes and with your explicit prior consent.
Cici4d uses the data collected solely for the following purposes. We will not use your data for any other purpose without obtaining your fresh consent:
Cici4d does not sell, rent, or trade your personal data. Data is only shared with third parties in very limited circumstances and for specific purposes:
Cici4d invests seriously in security infrastructure to keep your data protected at all times. Here are the security layers we have in place:
As a cici4d member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010:
Cici4d uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the cici4d platform.
Cici4d maintains a zero-tolerance policy against registration or use of the platform by underage individuals. The cici4d platform is strictly for individuals aged 21 years and above only.
We do not knowingly collect, store, or process any personal data relating to minors. If we discover or are notified that an account is owned or used by an individual under the legal age, the account will be closed immediately and all associated data will be deleted.
Cross-Border Data Transfers (Section 09): In some cases, your data may be transferred to and stored outside Malaysia — for example, at data centres located in Singapore or other countries. cici4d ensures all international data transfers are protected by data transfer agreements that meet or exceed the security standards of Malaysia's PDPA. We only use cloud service providers that comply with ISO 27001 or equivalent standards.
Data Retention Period (Section 10): cici4d retains your personal data for as long as it is needed for the purposes described in this Privacy Policy, or for as long as your account remains active. Once an account is closed, your data will be kept for a maximum of 7 years for legal compliance and financial audit purposes, after which it will be securely deleted. Financial transaction records may be retained for longer if required under Malaysian law.
Privacy Policy Updates (Section 11): cici4d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Significant changes will be communicated to you via email or in-platform notification at least 14 days before they take effect. Continued use of the cici4d platform after the effective date constitutes your acceptance of the updated terms.
Contact Our Privacy Officer (Section 12): For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact cici4d's Data Protection Officer (DPO):
Over 500,000 Malaysian players trust cici4d with their data. Our platform is protected by the latest security technology and operates in full compliance with Malaysian law. Register today and enjoy entertainment with peace of mind.
By registering, you agree to cici4d's Privacy Policy & Terms and Conditions · For users aged 21 and above only